As Executive Relationship Manager at Factor, Shóna is responsible for acquiring and managing delegates for our various events. Identifying and engaging potential attendees, ensuring their alignment with event objectives, and delivering exceptional customer service to enhance delegate satisfaction. Through strategic communication and relationship-building, Shóna strives to optimise attendee participation and contribute to the success of Factor's events.  

Outside of her professional life, Shóna is passionate about staying active through running and playing football. She appreciates the physical and mental benefits of long-distance running, while football fosters a sense of teamwork and camaraderie that she values greatly. These pursuits are essential to her healthy lifestyle and directly enrich her role at Factor, enhancing her ability to connect with delegates and drive event success.